Covid-secure play: What you need to know before you visit!
Tickets are free, but must be pre-booked online (you must book a space for each Child intending to go into the play park area)
To ensure social distancing can be maintained, we are operating a ticketed entry system to our play area during peak times.
Play area booking – Frequently asked questions
What are the peak days and times?
Weekends and school holidays 10am-4pm. Entry times are 10:00, 11:15, 12:30, 13:45 and 15:00.
What happens outside of these peak times?
The play park will remain open outside of the ticketed times.
Outside of these peak times we ask parents and guardians to decide to enter the play area based on how busy it is. If it looks busy, it is; walk on and visit another time.
If you visit on the morning of a ticket day, we will blow a whistle prior to the start time of our first ticketed entry time slot and everyone already in the play area must vacate.
Will the peak times get extended?
The ticketed entry days and times are likely to change to reflect the demand. We will amend the system to ensure social distancing can be maintained within the play area.
Are tickets free or will there be a charge?
Tickets are free of charge.
How long is each play park session?
Tickets will provide entry for up to one hour of play.
At the end of your session time, you will hear a whistle. This is the end of play time and all children and adults within the play area must leave via the exit gate promptly so we can get the next group of people in.
There will be a 15 minute window between sessions to clear the play park before the next timed session enter.
Can I book tickets back to back?
Please do not book back to back slots, otherwise we will not be able to accommodate all of the children and families needing to use the facility. If you book back to back sessions you will still be required to exit upon the ‘time up’ whistle and will be refused entry on to the next session.
How many tickets can I book?
You can book up to six tickets, per session. We request that tickets are only booked for people from the same household.
How many people will be in the play park?
The play area will be restricted to 200 children per hour.
Do I have to book tickets for accompanying adults as well as children?
All children using the play equipment require a ticket for entry into the play park; This does not include parents. Parents are invited to supervise from within the play area and do not require a ticket. We would kindly ask that only the direct parents / guardians of the child/ children enter the play area in order to maintain good social distancing within the vicinity. There are plenty of tables and chairs in the neighbouring café and lakeside to enjoy.
Can I cancel or amend my booking?
Unfortunately we do not have the staff capacity to amend or cancel bookings, so only book what you know you are going to use to save disappointing other families.
How early do I need to arrive for my play park session?
We ask that you arrive at, or just after, the time of your booking, but no earlier, to prevent any queuing for that session.
Will I be guaranteed car parking?
The ‘Stay at Home’ guidance has been replaced with ‘Stay Local’ and the government is asking people to minimise travel where possible. This means you should avoid making unnecessary trips and combine trips where possible.
If you do need to drive to us, there is unfortunately no way to reserve car parking spaces for play park bookings. We advise you to arrive with ample time to find a parking space. You can then enjoy the Country Park before heading over to the play park at your scheduled time.
If you have booked a time in the play park but are unable to find a car parking space, we apologise for the inconvenience and suggest you re book for another, perhaps quieter, time.
Please be aware that we do not condone parking in the neighbouring highways or along the country park driveway.
Will I need to wear a face covering whilst in the play park?
We strongly suggest that supervising adults wear face coverings whilst in the play area and adopt social distancing from others outside of their household group.
Good handwashing is essential before and after play, either at our public toilets or when you get home. Please also use the hand sanitiser stations provided.
Can I socialise with other parents in the play park?
You can now meet outdoors either in a group of 6 (from any number of households), or in a group of any size from up to 2 households (a household can include an existing support bubble, if eligible).
About our play area
This play space has been designed by Davies White Ltd Landscape Arcitects to be non-prescriptive and to connect children with nature. The emphasis is on tactile and sensory play and there are many design features that have been thought through to increase access to the play features. Have a walk through the park yourself with the short video above.
Giant nest towers, monkey bars, funnel trap nests, secret hobbit holes and giant swinging and climbing logs are some of the exciting features of our hugely popular play park. Opened in 2014 to an unprecedented response, this fantastic facility is available all year round.
There is so much for our youngest visitors to discover with den-building structures, swinging hanging logs and underground tunnels. The more adventurous can enjoy giant nest towers and a woodland obstacle course. A timber bridge joins the main mounds, connecting two large grassy mounds with a secret hidey-hole.
A dedicated space for toddlers features swings, wide slide, a willow maze and a huge giant log. A large storytelling area has been created using giant wooden eggs.